1. Introduction and Acceptance of These Terms
These Terms and Conditions describe the rules that apply when you visit or use the website, request information, schedule an estimate, communicate with, or purchase roofing-related services from SummitShield Roofing. By accessing our website, submitting a form, calling or emailing us, approving an estimate, signing a proposal, or otherwise using our services, you agree to be bound by these Terms. If you do not agree with these Terms, you should not use our website or services.
These Terms are effective as of 2026-05-22. They are intended for customers and website users located in the United States. Some services, warranties, permitting requirements, consumer protection rules, and dispute procedures may vary depending on the state, county, city, municipality, homeowners’ association, property type, and project scope involved.
In these Terms, “we,” “us,” and “our” refer to SummitShield Roofing. “You” and “your” refer to the person accessing our website, requesting an estimate, approving work, or engaging us for services, including property owners, authorized representatives, tenants, property managers, and business customers.
2. Our Services
SummitShield Roofing provides roofing-related services, which may include roof inspections, roof repair, roof replacement, leak detection, storm damage assessment, roof maintenance, gutter-related services, flashing and ventilation work, emergency roof services, and other exterior or building envelope services as described in a written estimate, proposal, work order, invoice, or separate agreement.
Information on our website is provided for general informational purposes only. Descriptions of roofing systems, materials, warranties, project timelines, maintenance recommendations, storm damage signs, or financing options do not create a binding commitment unless included in a written agreement signed or otherwise accepted by us. Photos, examples, and case studies may illustrate past work and may not represent the exact conditions, materials, availability, price, or results for your property.
Any estimate or proposal we provide is based on the information available at the time, including visible roof conditions, customer-provided information, accessible areas, measurements, material costs, labor requirements, local rules, and market conditions. Hidden conditions, code requirements, structural issues, decking damage, mold, rot, insulation defects, ventilation deficiencies, pest damage, water intrusion, electrical or mechanical obstructions, asbestos-containing materials, solar equipment, skylights, chimneys, or other conditions may require additional work and cost.
3. Estimates, Proposals, Scheduling, and Project Changes
Requests for inspections, estimates, or consultations may be submitted through our website, by email at info@summitshieldroofing.com, by phone, or through other communication methods we make available. We may decline, limit, or reschedule service requests at our discretion, including where a project is outside our service area, outside our licensing or operational capacity, unsafe, incomplete, or otherwise unsuitable.
Unless a written proposal states otherwise, estimates are not guaranteed and may be subject to expiration, correction, change, or withdrawal before acceptance. Pricing may be affected by material availability, labor availability, weather, access constraints, insurance claim requirements, municipal requirements, disposal fees, taxes, manufacturer price changes, and other circumstances beyond our control.
Project schedules are estimates only. Roofing work is frequently affected by weather, supply chain timing, permit issuance, inspections, utility coordination, crew availability, safety concerns, property access, and conditions discovered during work. We will make reasonable efforts to communicate material delays or scheduling changes, but we are not responsible for delay damages, loss of use, business interruption, or inconvenience caused by circumstances beyond our reasonable control.
Any change to the agreed scope of work may require a written change order, revised proposal, or other written confirmation. You are responsible for reviewing all proposals, drawings, product selections, colors, material specifications, and project details before approval. If you approve work, you represent that you have authority to do so for the property and that the information you provide is accurate.
4. Customer Responsibilities and Property Access
You agree to provide safe, reasonable, and timely access to the property, including driveways, gates, yards, attics, garages, rooftops, utility areas, parking, dumpsters, staging areas, and other spaces needed to perform the work. You are responsible for securing pets, valuables, fragile items, vehicles, outdoor furniture, landscaping items, and personal property before work begins. Roofing work may create vibration, dust, noise, falling debris, and temporary disruption.
You agree to disclose known issues that may affect the project, including prior roof leaks, structural damage, deck rot, electrical hazards, solar panels, satellite equipment, asbestos concerns, mold, lead-based paint, water damage, fire damage, access limitations, previous repairs, active insurance claims, building code violations, homeowners’ association rules, tenant issues, and any restrictions affecting work.
Unless specifically included in a written agreement, you are responsible for obtaining permissions from property owners, landlords, condominium boards, homeowners’ associations, tenants, neighbors, mortgagees, insurers, and other third parties whose approval may be required. You must ensure that children, occupants, visitors, and animals remain away from work areas and equipment. If our crew determines that a site condition is unsafe, we may suspend work until the condition is corrected.
You agree not to interfere with work, remove safety devices, enter restricted areas, climb ladders, handle materials, direct our crew outside the approved scope, or instruct subcontractors or suppliers without our authorization. Damage or delay caused by your failure to meet these responsibilities may result in additional charges.
5. Payments, Deposits, Taxes, and Collections
Payment terms will be stated in the applicable estimate, proposal, invoice, financing document, or service agreement. We may require a deposit, progress payment, material payment, insurance proceeds payment, final payment upon substantial completion, or other payment schedule permitted by applicable law. You agree to pay all amounts when due.
Prices generally do not include taxes, permit fees, inspection fees, engineering fees, special disposal charges, expedited shipping, code upgrades, unforeseen repairs, or additional work unless expressly stated in writing. If such charges apply, they may be added to your invoice or handled through a change order. Returned payments, chargebacks, late payments, or collection efforts may result in additional fees, interest, suspension of work, cancellation of warranties to the extent permitted by law, or other remedies available under applicable law and contract.
If your project involves an insurance claim, you remain responsible for payment regardless of insurer approval, timing, depreciation, deductible obligations, claim denial, supplemental claim delay, or coverage limitations. We are not a public adjuster, insurer, attorney, or claims advocate unless expressly permitted and separately agreed under applicable law. Any assistance we provide with documentation is administrative and does not guarantee insurance payment.
Financing, if offered, may be provided by third-party lenders and subject to separate terms, credit approval, disclosures, fees, interest rates, repayment obligations, and privacy practices. We are not responsible for a lender’s decisions, disclosures, servicing, or credit reporting except as required by law.
6. Materials, Warranties, and Workmanship
Materials may be manufactured by third parties and may be subject to manufacturer warranties, limitations, exclusions, registration requirements, transfer rules, maintenance obligations, ventilation requirements, and claim procedures. Product colors, textures, finishes, dimensions, and appearances may vary due to manufacturing lots, weathering, lighting, screen displays, and existing materials. We do not guarantee an exact match to existing shingles, tiles, metal panels, gutters, flashing, trim, or other materials unless expressly stated in writing.
Any workmanship warranty offered by SummitShield Roofing will be described in a written agreement, warranty document, or invoice. Such warranty, if provided, may be limited by exclusions, including damage caused by storms, high winds, hail, ice, fire, flooding, structural movement, improper maintenance, foot traffic, third-party work, solar installation, satellite installation, pest activity, vegetation, clogged gutters, manufacturer defects, acts of God, misuse, alterations, or pre-existing conditions.
To the fullest extent permitted by law, any warranties not expressly stated in writing are disclaimed. Some states do not allow the exclusion or limitation of implied warranties, so certain limitations may not apply to you. Nothing in these Terms is intended to reduce any non-waivable rights you may have under applicable consumer protection, home improvement, construction, or warranty laws.
You must notify us promptly if you believe there is an issue with our work. We must be given a reasonable opportunity to inspect and, where applicable, correct any covered workmanship issue before you hire another contractor or perform repairs yourself. Failure to provide notice and access may limit available remedies to the extent permitted by law.
7. Permits, Codes, Inspections, and Compliance
Roofing projects may be subject to building codes, local ordinances, permit requirements, fire codes, energy codes, historic district rules, zoning restrictions, homeowners’ association requirements, and inspection procedures. Responsibility for permits will be identified in the applicable written agreement. If we agree to obtain permits, you agree to provide information, signatures, access, and cooperation reasonably needed for applications and inspections.
Building officials or inspectors may require work, modifications, upgrades, documentation, or corrections not originally anticipated. Code-required upgrades, structural corrections, decking replacement, ventilation improvements, underlayment changes, flashing corrections, or other required work may result in additional charges unless included in the written scope. We are not responsible for pre-existing code violations or conditions unless we expressly agree to correct them.
You agree that you will not request or require us to perform work in a manner that violates applicable law, safety rules, manufacturer instructions, building codes, permit requirements, or industry standards. We may refuse to perform work that we believe is unsafe, unlawful, unethical, or likely to create unreasonable risk.
8. Website Use, Communications, and User Conduct
You may use our website only for lawful purposes and in accordance with these Terms. You agree not to misuse the website, attempt unauthorized access, interfere with security features, transmit malware, scrape data without permission, submit false or misleading information, impersonate another person, or use the website in a way that could damage, disable, overburden, or impair our systems.
When you submit forms, send messages, request estimates, upload photos, or provide project information, you represent that the information is accurate and that you have the right to provide it. You grant us permission to use the information you submit to respond to your request, evaluate your project, provide services, communicate with you, prepare estimates, keep business records, and comply with legal obligations.
By providing your phone number, email address, or mailing address, you consent to receive service-related communications from us, including appointment confirmations, estimate follow-ups, project updates, invoices, warranty notices, and other transactional communications. Marketing communications, if any, may be subject to additional consent requirements and opt-out rights under applicable law. Standard message, data, or carrier rates may apply.
9. Intellectual Property and Website Content
All website content, including text, graphics, images, logos, service descriptions, videos, layouts, forms, icons, trade names, and other materials, is owned by or licensed to SummitShield Roofing and is protected by copyright, trademark, trade dress, and other intellectual property laws. You may view and use the website for personal, non-commercial purposes related to evaluating or requesting our services.
You may not copy, reproduce, distribute, modify, publish, display, create derivative works from, sell, exploit, or use our website content for commercial purposes without our prior written permission. You may not use our name, logo, or branding in a way that suggests endorsement, partnership, or affiliation without authorization.
If you provide reviews, testimonials, photos, comments, or feedback, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, edit, and distribute that content for business and marketing purposes, subject to applicable law and our privacy practices. You represent that any content you provide is accurate, lawful, and does not infringe the rights of others.
10. Third-Party Services, Links, and Suppliers
Our website or communications may refer to third-party services, including manufacturers, suppliers, financing companies, insurers, warranty administrators, review platforms, mapping services, scheduling tools, payment processors, or social media platforms. We do not control third-party websites, products, services, decisions, terms, privacy practices, or availability.
References to third parties do not imply endorsement or guarantee. You are responsible for reviewing any third-party terms, warranties, fees, policies, and disclosures before using those services. We are not liable for third-party delays, defects, denials, financing decisions, website outages, manufacturer warranty determinations, or supplier shortages except to the extent required by law or expressly stated in a written agreement.
11. Disclaimers, Limitation of Liability, and Force Majeure
To the fullest extent permitted by applicable law, our website and informational content are provided “as is” and “as available,” without warranties of any kind. We do not warrant that the website will be uninterrupted, error-free, secure, or free of harmful components, or that website information will always be complete, current, or suitable for your particular property.
To the fullest extent permitted by law, SummitShield Roofing will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, including lost profits, loss of business, loss of use, inconvenience, emotional distress, or delay damages, arising out of or relating to the website, services, estimates, projects, or these Terms. Our total liability for any claim will be limited to the amount you paid to us for the specific service giving rise to the claim, unless applicable law requires a different remedy.
Nothing in these Terms limits liability that cannot lawfully be limited, including liability for gross negligence, willful misconduct, or non-waivable consumer rights where applicable. Some states do not allow certain limitations or exclusions of damages, so some limitations may not apply to you.
We are not responsible for failure or delay caused by events beyond our reasonable control, including severe weather, storms, natural disasters, fires, labor shortages, supply shortages, transportation delays, utility issues, government action, permit delays, inspections, epidemics, civil unrest, acts of war, accidents, or unsafe site conditions. In such cases, performance timelines may be extended, and we may take reasonable steps to reschedule or modify performance.
12. Disputes, Governing Law, and Contact Information
These Terms and any dispute arising from or relating to our website or services are governed by the laws of the State of New York, without regard to conflict of law principles, except where another state’s mandatory consumer protection, licensing, construction, lien, or home improvement laws apply to a particular project or customer. Any court proceeding shall be brought in a court of competent jurisdiction located in New York County, New York, unless applicable law requires a different venue.
Before filing a claim, you agree to contact us and provide a reasonable description of the issue, including relevant documents, photos, invoices, dates, and the resolution you seek. We will make reasonable efforts to review and respond. This informal process does not prevent either party from seeking urgent relief or complying with statutory deadlines.
If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect, and the unenforceable provision will be interpreted or modified to the extent necessary to make it enforceable. Our failure to enforce any provision is not a waiver of our rights. We may assign these Terms in connection with a merger, acquisition, sale of assets, restructuring, or transfer of business operations.
We may update these Terms from time to time by posting a revised version on our website or otherwise providing notice where required. Your continued use of our website or services after changes become effective means you accept the revised Terms. For questions about these Terms, contact SummitShield Roofing at info@summitshieldroofing.com or by mail at 1250 Avenue of the Americas, New York, NY 10020, United States.